Privacy Policy

At Herpes Hope, your privacy and safety come first. We protect your personal information at all times and never share, sell, or trade your data with anyone.

1. Information We Collect

When you place an order, we may collect:

  • Your name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (processed securely through our payment provider)

We only collect what is necessary to process and deliver your order.

2. How Your Information Is Used

Your information is used for:

  • Processing and fulfilling your order

  • Shipping and delivery

  • Order updates and customer service

  • Fraud prevention and store security

We do not use your information for anything unrelated to your order unless you explicitly choose to join our email list.

3. How Your Information Is Protected

  • We use secure, encrypted checkout and trusted third-party payment processors.
    Your full payment information is never stored on our servers.

All customer data is kept confidential and accessed only by authorized team members for customer support or order processing.

4. Your Information Is Never Shared

We will never:

  • Sell your information

  • Share your information with third parties

  • Trade or distribute your data for marketing

The only exception is when a trusted provider (like our payment processor or shipping carrier) needs your details to complete your order.

5. Your Rights

You may request:

  • To view what information we have

  • To correct your information

  • To update your contact details

To make any request, simply email:

📧 hello@herpeshope.com

6. Questions

If you have any privacy concerns, reach out anytime.
We are here to support your healing journey and protect your trust.