Privacy Policy
At Herpes Hope, your privacy and safety come first. We protect your personal information at all times and never share, sell, or trade your data with anyone.
1. Information We Collect
When you place an order, we may collect:
Your name
Email address
Phone number
Billing address
Shipping address
Payment details (processed securely through our payment provider)
We only collect what is necessary to process and deliver your order.
2. How Your Information Is Used
Your information is used for:
Processing and fulfilling your order
Shipping and delivery
Order updates and customer service
Fraud prevention and store security
We do not use your information for anything unrelated to your order unless you explicitly choose to join our email list.
3. How Your Information Is Protected
We use secure, encrypted checkout and trusted third-party payment processors.
Your full payment information is never stored on our servers.
All customer data is kept confidential and accessed only by authorized team members for customer support or order processing.
4. Your Information Is Never Shared
We will never:
Sell your information
Share your information with third parties
Trade or distribute your data for marketing
The only exception is when a trusted provider (like our payment processor or shipping carrier) needs your details to complete your order.
5. Your Rights
You may request:
To view what information we have
To correct your information
To update your contact details
To make any request, simply email:
📧 hello@herpeshope.com
6. Questions
If you have any privacy concerns, reach out anytime.
We are here to support your healing journey and protect your trust.